Data Privacy Policy
Privacy is important to us
We are well aware that the protection of personal data has become a major challenge and our sincere wish is that you are satisfied with the communication with us, Rancho Aurora, Svoge and "AMEYZ" EOOD, EIK:, and that you know that we value your personal
data and that we make every effort to protect it.
This document will familiarize you with the ways in which we process your personal data, the purposes of this processing and the benefits for you. We will inform you about your rights and about the ways in which you can contact us.
Updates to the Data Privacy Policy
Along with industry and business developments, we may need to introduce changes to this Privacy Policy. We recommend that you review its content regularly to ensure that you are aware of the latest developments introduced by Rancho Aurora and Amaze in
regarding the use of your personal data.
Not yet 14 years old?
If you are under the age of 14, please wait a little longer before contacting us or seek help from your parent or guardian! Without their consent, we cannot collect and use your personal data.
What data do we collect?
• The personal data you provide to us: when submitting an inquiry through our site, contacting us, giving feedback, filling out forms, sending an email, making a phone call, sharing content on our sites or publicly sharing information on social media.
•
The data we create: the information we have from our online store, the information automatically collected when you log into some of our websites or applications (for example,
IP
address, device ID, the browser you use or how you interact with our sites).
• Data collected from other legal sources such as: the partners of Rancho Aurora or Amaze when organizing promotions; various public sources; data obtained when you interact with our ads, as well as your personal data, which is part of your profile in the given social network, and which you have provided us voluntarily.
Why do we process your personal data?
We process your personal data so that we can communicate with you, fulfill your orders, answer your questions and provide you with information about Aurora and Amaze Ranch and our services. We process your personal data to comply with our obligations under the law, to be able to sell or transfer a part of our business, to manage our systems and finances more effectively, and to conduct investigations and exercise our legal rights. We link your personal data obtained from different sources so that we can better understand your needs and improve and personalize our services and communication to you.
Who has access to your personal data and why?
We have limited the disclosure of your personal data to other persons, but we are obliged to disclose it in certain cases and especially to:
• Other companies in our group when required to protect our legitimate interests or with your express consent;
• Third parties engaged by us to provide a Type of service, such as the administration of websites, applications and the performance of other services for Rancho Aurora or Amaze (for example, managing functionality, creating a program or running promotions), by taking the necessary measures to to provide an adequate level of protection; and
•
Relevant state and local authorities where required by law or in pursuit of our legitimate business interests.
Do we share personal data with others?
We may need to transfer your personal data outside the country in which you are located (including countries outside the European Economic Area) for the purposes set out in this policy. When transferring your data to other countries, we take all necessary measures to comply with the requirements of applicable laws.
What you need to know about cookies
(
cookies
)?
„"Cookies" are text files placed on your computer by websites you visit. "Cookies" are sent back to the website you originally visited on each subsequent visit, or to another website that recognizes that "cookie." "Cookies" are used to ensure the functioning of the websites or their more efficient operation, as well as to provide information about the owners of these websites.
We use the term "cookies" to refer to all such technologies, such as web beacons
SDK
(
web
beacons
),
log files, pixel tags(
pixel
tags
).
We use the following types of cookies on the Aurora and Amaze Ranch websites:
|
Cookie Category
|
|
Storage period
|
|
а)
"Cookies" that ensure the functioning of the website
|
These cookies allow you to browse our website and use functionalities such as registration and login or see your favorite products. If you disable these cookies, some services on our website will not be available to you (for example, you will not be able to add products to your basket or proceed to checkout).
|
As long as they are needed
|
|
б)
Analytical cookies
|
These cookies allow us to measure and analyze how you use our websites, applications and mobile platforms to improve both their functionality and your experience.
|
90
days
|
|
в)
"Cookies" that record your preferences
|
When you browse our websites, these cookies will remember your preferences (such as language and location) and other information you choose to provide us, so that they help us personalize our services and the content of our websites and make them more -relevant and personalized.
|
90
days
|
|
г)
"Cookies" used for advertising and targeting
|
These cookies are used to offer ads that are relevant to you. They also limit the number of times an ad appears to you and help us measure the effectiveness of our advertising campaigns. We may use the information from these cookies to offer you product advertisements that may be of interest to you based on your past online behavior. We may share this information with third parties, including our partners.
|
90
days
|
|
д)
Social media cookies
|
These cookies are used when you share information using the relevant social media button published on our website. The social network will remember that you did this. This information may be used to send you advertising and other targeting services.
|
90
days
|
What are your rights regarding your personal
data?
Whenever you provide personal data, we will explain to you why we need it and how
we will use them. Your personal data will only be processed for the purposes set out in our Privacy Policy or for other purposes for which we will notify you
before processing begins. In the event that you choose not to provide us with your personal data, we may limit the services,
that we are able to offer you. For example, if you refuse to provide your phone number, we will not be able to reserve a ride time for you in the schedule, or if we cannot have
your email, we would not be able to send you the ordered voucher.
If you choose to share your personal data with us, you will have the right to: (
i
)
to access the information (ie, to check the data we hold about you and get a copy of it);(
ii
)
to request the introduction of changes to
them, or (
iii
)
to request that they be destroyed /deleted/. This can be done by contacting us at +359 884 000 737 (every working day from 10.00 to 17.00) or at
e
-
mail
:
info
@
ranchaurora
.
com
.
-
You can also opt out of receiving marketing communications via (
i
)
click on the link "
unsubscribe
",
which is contained in any email that
receive;(
ii
)
change preferences by contacting us on +359 884 000 737 (every working day from 10.00 to 17.00) or at
e
-
mail
:
info
@
ranchaurora
.
com
.
-
About cookies (
Cookies
)
and other similar technologies, you can reflect your preferences through our cookie management tool located at the bottom of the screen.
-
You can request that your personal data be transferred to another company.
-
In certain circumstances, you will also have the opportunity to object to the processing of your personal data.
You can file a complaint if:
-
That you have concerns about our invasion of privacy or believe that there is a misuse of your personal data by contacting us at +359 884 000 737 (every working day from 10.00 to 17.00) or at
e
-
mail
:
info
@
ranchaurora
.
com
.
We sincerely hope that we will be able to answer any questions you may have regarding how we process your personal data. In case of problems that cannot be solved, you have the right to file a complaint with the Commission for the Protection of Personal Data or the competent judicial authorities dealing with the protection of personal data.
How do we ensure the security of your personal data?
To protect your personal data and ensure its security, we use a wide range of specialized measures, including restricting access to it on a "need to know" basis and in compliance with applicable processing standards. and protection of personal data.
We take all lawful measures to ensure that your personal data will be processed for the minimum possible period of time, and its processing will be necessary in relation to: (
i
)
the purposes set out in this Privacy Policy; (
ii
)
all and any additional purposes for which you were notified at the time of or prior to the collection of the relevant personal data or the commencement of its processing, and (
iii
)
in accordance with the requirements and regulations of the applicable legislation, as well as within the applicable period. In short, once your personal data is no longer needed, we will securely destroy or delete it.
How can you contact us?
„
Амейз
"EOOD and Rancho Aurora acts as the administrator of your personal data, which is processed according to this Privacy Policy. If you have questions or comments regarding the content of this Policy or the practices adopted for processing personal data, you can contact us at +359 884 000 737 (every working day from 10.00 to
17.00 hours) or on
e
-
mail
:
info
@
ranchaurora
.
com
.
Thank you!
